Paycor Growth Potential
October 31, 2023

Paycor Growth Potential

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

Paycor is our HRIS system. We use it for Payroll, Reports, Recruiting, Talent Development and Performance Management.

Pros

  • Customer Service is very attentive
  • Payroll management is great
  • Sales Representatives are very helpful

Cons

  • Client Interfacing, it would be nice to have a designated client assigned representative to reach out to. I've had that with other companies and it's a game changer!
  • More one on one system training options with a client representative

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

No

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

No

  • The ability to have Employee Self Service 24/7
Not sure.
We have not been complete happy with some of the product features within the platform
Paycor has not matches the excellent client service and product received with isolved/Insperity
When I need immediate assistance it at times can be frustrating not to have a designated client representative assigned to us. A lot of times I have to go through loops and bounds and LONG hold times before my issue is addressed. As HR my time is "money" and I do not have the bandwidth to be on with Paycor for 30 mins to an hour to get something resolved

Paycor Feature Ratings

Payroll Management
9.0
Pay calculation
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for your feedback on Paycor. We appreciate your positive comments about our customer service and payroll management. We understand your desire for a designated client representative and more one-on-one training options, and we will take this into consideration for future improvements. We apologize for any frustration you may have experienced and will strive to address your issues more efficiently in the future.

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