Paycor could use some work.
November 20, 2023

Paycor could use some work.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Onboarding Software
  • Time & Attendance
  • Payroll & Tax Software

Overall Satisfaction with Paycor

We used Paycor for our HR and Payroll module. Our goal was to go paperless as much as possible. It did allow us to move to a more paperless system. From my experience, the main problems were the inability for the system to communicate effectively from module to the other.In my opinion,the system was also very slow on payroll weeks which was troublesome.

Pros

  • Collecting and saving HR documents
  • Accessing demographic information on your employees with ease
  • Processing payroll

Cons

  • From my experience, modules are not communicating with each other, need a more seamless system.
  • In my opinion, the system is too slow, many times it kicks you out or you cannot use it during payroll weeks.
  • Have to input same data in several places due to system setup.

Do you think Paycor delivers good value for the price?

No

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

No

Did implementation of Paycor go as expected?

No

Would you buy Paycor again?

No

  • Need to track benefits in our own spreadsheet because they could not fix the benefit module.
  • Needed to create and run our own reports because their reports were not accurate.
  • Needed to fix payrolls after the fact because some things could not be processed in time.
Not sure.
Unfortunately, Paycor has a major system issue that in my opinion needs to totally be reconfigured. The benefit module is not accurate and does not work correctly. The EDI feeds do not work and took over a year to be implemented and still were not accurate.
We have used in the past ADP, we just outgrew it and needed it to do more things. Paychex, I would say we also outgrew. We are with Paycom now, we are pleased with the product and the various modules. It allows us to run reports and have our benefits and EDI feeds set up accurately and be processed accurately.
Paycor needs to evaluate its system and because it purchased systems from other entities, it needs someone to evaluate how they connect and communicate with one another. There is an obvious disconnect and it causes the system to run extremely slow. The reports are also not accurate either and this module needs rebuilt.

Paycor Feature Ratings

Payroll Management
3.2
Pay calculation
4
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
1
Direct deposit files
3
Salary revision and increment management
4
Reimbursement management
4

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for your feedback on your experience with Paycor. We apologize for any issues you encountered with our system's communication between modules and the slow performance during payroll weeks. We understand the importance of a seamless and efficient system and we appreciate your insights. We are continuously working to improve our system's functionality and performance. We apologize for any inconvenience caused and appreciate your feedback regarding the benefit module and reports. We will take your comments into consideration for future updates and enhancements. Thank you for considering Paycor and we apologize for any disappointment caused.

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