User-friendly and customizable
Updated February 27, 2025

User-friendly and customizable

Scott Rodney | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for everything. It is our HRIS system, and we use it for onboarding and payroll. It really is great with onboarding and keeping things organized and safe.

Pros

  • Custom reports
  • Custom requests
  • User-friendly

Cons

  • Customer service sometimes
  • Communication of new products
  • Follow up
  • Sometimes long turnaround times
  • Custom pay stubs memo codes
  • Payroll processing
  • Custom reporting for our business
  • The Community platform to be able to reach our team and share company news
The automation tools that Paylocity has cut down on the time that we spend on payroll processing and so many other tasks. I do love the easy import feature to change things in a mass import for hundreds of employees. The onboarding is very easy to use and navigate for our new hires to use, and it’s customizable!
We started using Community recently, and it’s been a decent help and improvement to reach out to our teams. We try to engage as much as possible using the tools.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

We are a growing company, and we are utilizing Paylocity for quick and easy-to-navigate onboarding for our new hires to complete.

Paylocity Feature Ratings

8.4
Employee demographic data
9
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.3
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
4
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
9.0
Tracking of all physical assets
9
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
9.0
Create succession plans/pools
9
Candidate ranking
9
Candidate search
9
Candidate development
9
9.0
New hire portal
9
Manager tracking tools
9
8.5
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
9
8.0
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
8

Using Paylocity

12 - HR, Payroll, Benefits, Talent and Data & Analytics
  • Accurate data
  • Timely processing
  • One stop shop
  • Performance module
  • Learning tools
  • More API

Evaluating Paylocity and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Nothing

Paylocity Support

The service for the most part is good. Sometimes you have to ask to get things escalated to actually get things done.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Escalation required
Need to explain problems multiple times
Not an option, we have a dedicated account manager

Relationship with Paylocity

The relationship goes in waves but for the most part our relationship is good and we know we were stand with each other.

Comments

  • Hannah Elger | TrustRadius Reviewer
    Hannah Elger
    (Vendor Representative) commented 3 years ago
    Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your experience with Payroll. We are continually making improvements to deliver the solutions you need, and we’re happy that our products are helping you achieve your goals. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com.

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