Paylocity is a good product.
Updated February 27, 2025
Paylocity is a good product.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We use Paylocity for the Time and Labor, HR & Payroll, and Performance modules. The Time and Labor module is super helpful when you have to allocate employee hours to different departments/grants. There is also a schedule template you can create where you assign to the employee so that their hours are consistently allocated. As a non-profit organization, we handle multiple grants that need to be allocated across several employees.
The Performance module is great because it is within the same system. We used to have a separate Performance application and it would be time consuming to maintain multiple systems. Paylocity's Performance module is easily customizable and user friendly.
The Performance module is great because it is within the same system. We used to have a separate Performance application and it would be time consuming to maintain multiple systems. Paylocity's Performance module is easily customizable and user friendly.
Pros
- The knowledge base and PEAK articles are very useful when you need to look something up.
- You have a dedicated service rep and get a fast response time. You can also call and if your rep is busy it will route you to someone else. There are no long wait times.
- Easy to use system for employees, HR and Payroll professionals.
Cons
- Have the same timesheet view that the employee has. Currently, administrators have a different view so it could make timesheet issues difficult to resolve.
- Have schedule template changes be effective immediately, rather than waiting 1 week for the new cycle to generate.
- Allow for special characters/symbols for employee names.
- Reduced Errors (automatically runs an audit report when processing payroll).
- More consistent processes.
It has helped with time management. The onboarding module is great, where the new hire completes all information prior to hire date, and all the documentation is saved on the employee's records. We have E-verify as well.
We've had staff do trainings that are offered by Paylocity, we also have our 30 day review/check ins with new staff that are done through Paylocity
Paylocity is more cost effective as it is one system that connects all the modules together. ADP has so many different add-ons and systems that it is confusing and also very expensive.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paylocity go as expected?
I wasn't involved with the implementation phase
Would you buy Paylocity again?
Yes
Paylocity Feature Ratings
Using Paylocity
82 - All employees use the Time and Labor function to record their work hours and request time off.
HR uses it for employee data.
Payroll/Benefits Administrator uses it to process payroll.
Managers use it to approve timecards and time off requests.
HR uses it for employee data.
Payroll/Benefits Administrator uses it to process payroll.
Managers use it to approve timecards and time off requests.
2 - Both the Senior HR Manager and Payroll/Benefits Manager support employees with changes, such as direct deposit changes, tax changes, time off requests, timesheet adjustments, and any other employee change that would need updating on their record.
- Time and Labor
- Performance Management
- Tax Filing
- Payroll
- Labor Allocations
- Data Insights
- Report Writer
- Compensation Management
- Open Enrollment
Evaluating Paylocity and Competitors
Yes - Paycom. The old system was not satisfying our needs as an organization.
- Ease of Use
We needed to find a system that was user friendly for our employees and managers. We also need a system that could accommodate our complex labor allocations.
Have our company specific situations explained in more detail and how Paylocity can be used to help.
Paylocity Implementation
- Implemented in-house
- Don't know
Yes - A detailed timeline was presented for our implementation.
Change management was a small part of the implementation and was well-handled
- Testing
- Getting information from old payroll system into Paylocity
Paylocity Training
Paylocity Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
I was unaware there was an option to purchase premium support.
We had an employee's direct deposit pay returned to us due to a closed bank account that we were not notified of. We had never encountered this situation before and when we called customer support they were able to walk us through step by step of how to resolve the issue. We were very happy with how quickly this was resolved.
Using Paylocity
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Time Off Requests
- Timesheets
- Employee Edits
- Self Service Portal
- Timesheet labor allocations
- Employee View vs. Administrator View for timesheets (should be the same, not different)
Yes, but I don't use it
Paylocity Reliability
Integrating Paylocity
- Empower
Not difficult at all. We have an automatic file sent to Empower the day after payroll is processed.
- None
N/A
- File import/export
Just make sure the file specs are followed to avoid any errors.
Relationship with Paylocity
Was not involved with negotiations.
Upgrading Paylocity
- Timesheet view to be the same for employees and employers
Comments
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