The only Payroll Service You Need!
Updated May 12, 2023
The only Payroll Service You Need!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We use Paylocity for payroll and benefits. It stream lines updating multiple employees in the benefits module vs. updating health ins. deductions on each individual employee. It's easier to track PTO vs. Intuit's process. It easier with 401k when the company is bridged so the 401k is processed automatically. I have been doing it manually for years especially with Intuit payroll software. Paylocity makes this simpler.
- Great reps. to assist when we have questions on how to correct payroll codes
- Tracks PTO wonderfully and the app allows employees to see their balances
- W-2 can be downloaded electronically. No need to mail all W2s for current employees.
- There needs to be a better flow whether the company uses T&L or HR and both flow back and forth for PTO, Holiday, ect.
- Better coding for memos and correct ones being use for PTO since we had an issue with that.
- I did not like the change to the reports and it showed duplicated reports when it transferred over to the new platform. Also the invoicing needs to go back to reporting.
- 100 % better for reduced costs and errors in processing payroll and tracking pay
- 80% better for data being used from reports on budgeting for the next year's salaries and raises
- Cost is so much better than Intuit Payroll costs
Paylocity's automation has made our business better so there is less time spent for Payroll & HR personnel from reviewing employee files looking for previous tax info (W2 updates) so employees can see it themselves in the self service portal. They can track their own PTO vs. Payroll personnel looking it up for them.
We do not use the engagement tools. We use Slack (a separate program) for this since it is live and messages are immediately responded to.
I have not used anything like Paylocity before. I am only familiar with Inuit via QuickBooks and it's nothing like Paylocity. Paylocity is so much better.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paylocity go as expected?
I wasn't involved with the implementation phase
Would you buy Paylocity again?
Yes
Paylocity Feature Ratings
Using Paylocity
6 - Management/Supervisory/Payroll/HR
18 - Payroll/HR
- Payroll
- HR
- PTO
- Onboarding new hires
- Track PTO
- Electronic W2
- Team messages
- Health benefits
- Tracking industry
Evaluating Paylocity and Competitors
Yes - ADP
- Ease of Use
Product features requiring ease of use and simple reports to pull.
Ask more questions about the software during the evaluation process.
Paylocity Implementation
- Implemented in-house
- Employee set up
- Direct Deposit set up
Paylocity Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
Yes, get issues resolved faster
When we had to resolve the issue with the benefits set up for administration
Using Paylocity
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar | None |
- Processing Payroll
- Updating timecards when a punch is missed
- Updating employee information
- The reports. Did not like the change
- Certain specifics of an employee's profile such as checking or unchecking a box for certain access
Yes - It works great. It's mostly for employees to request time off, access W-2 and paystubs and update some information on their profile.