Paylocity isn't apples vs oranges
October 18, 2022

Paylocity isn't apples vs oranges

Joyce Hevener, CPP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used for Time & Attendance, HRIS, Payroll, Benefits Administration, GL reporting, Onboarding, etc. We had issues with FMLA tracking but was resolved and now works fine. There are always updates to the software but mostly behind the scenes to make the functionality better. Reporting is quite robust and if there are not already reports available, you can build your own.
  • Time and Attendance
  • Benefits Administration
  • Payroll processing
  • FMLA Tracking
  • New Customer Converssions
  • Cut payroll time processing by approving timecards online instead of paper
  • Timecards can be approved by backup manager in the event of time off requests
  • General Ledger reporting was a great help for data entry person
  • Building a custom report was simple and got what we needed when we needed it
Automated processes have been numerous and effective for time saving overall. We can even set up reports customized for each task needed for different purposes and users. Configuration is KEY in getting the processes to do what you want them to do though. Customer service is the best I have seen. If your dedicated representative is not available, others who have the same expertise are able to take care of your needs.
Honestly, we have not promoted these functions as much as we should have. But the bit that I have delved into was quite nice and informative.
ADP was a big disappointment for me. Their reporting was old and clunky and almost no customization whatsoever. I used Millenium3 for several years and might still today, but HR wanted a shared database (which Paylocity gave us). Having a shared database has cleared a lot of discrepancies between the depts.
When deciding on a software to change to we considered Payroll Link, Acentis and a few others, but Paylocity seemed to be the best fit for product functionality as well as price. Since we are a non-profit, we needed to watch our pennies and Paylocity was our best choice.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Our conversion was rocky and not completed correctly. We are a 501c4 but were classified as a 501c3, so our taxes wee a bit off for the first year. Some of our Vacation policies were also not quite right, but not all their fault, it was a bit complicated and we did not have a good understanding of how their system worked.
Once we got everything tweaked though, best system I have used in a long time. and the Reporting is superior to that of other services I have used.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
8
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
9
Corporate goal setting
8
Individual goal setting
9
Line-of sight-visibility
Not Rated
Performance tracking
7
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated