Paylocity is feature rich, easy to use, and has an amazing implementation and support team.
September 14, 2023

Paylocity is feature rich, easy to use, and has an amazing implementation and support team.

Jeremy Baus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use a growing list of their products to handle all of our HR needs. We have been using HR & Payroll to house employee information and process payroll on a weekly basis since we started using Paylocity in 2015. Since then we have added their time tracking product called Time & Labor, their benefits administration product, their COBRA administration product, as well as their Recruiting and Onboarding products that integrate with Indeed, LinkedIn, and multiple other job boards.

Pros

  • Customer Support
  • Communication of new functionality
  • Training and implementation of a new product
  • User friendly interface

Cons

  • Communication of process changes as they change functionality
  • Regular communication from Account Representative
  • Clarity of Security Roles and how to adjust them for Admin users
  • Reduced errors
  • Reduced time expenditures
  • Better visibility to workforce
  • Improved retention
  • Better data-driven decision-making
Paylocity's automation tools have drastically improved our consistency and efficiency across the entire HR platform. Our employees know what to expect, when they are working, how to review their time, their previous paychecks, previous year tax documentation, enrolling in and changing benefits after a life event. All things that took time from what our HR team needed to be focusing on in growing our company and making the best place to work that we can for our employees.
The employee engagement tools is one of the products we have had trouble getting buy in from our employees. Most of that is on our internal team and not a problem with Paylocity. We are currently working on a plan to increase the engagement from our employees with each other and with the rest of our organization, through Paylocity. The great thing about it is that Paylocity gives you the tools, training, and advice on how to create engagement campaigns, but it's up to you to use them.
Quickbooks is great for all of our finance and account reporting, but when we made the change we recognized that it was lacking in a lot of the employee functions we wanted to be able to provide. We haven't looked back since starting with Paylocity over 8 years ago. We have been happy the entire way and have no intentions of making any changes.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

In my opinion Paylocity is suitable for any organization. Where it really starts to help is when you get to a size of 20+ employees. It allows you to streamline your processes, keep employee data secure, and allow for continued growth and development of your team. Prior to using Paylocity we were handling all of our payroll through Quickbooks which worked prior to our company growth where we needed more functionality and security. As we have grown and implemented new Paylocity products our focus has been on the experience our employees have and what can be done to make things easier for them throughout the entire employee lifecycle.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.3
Pay calculation
10
Support for external payroll vendors
7
Off-cycle/On-Demand payment
8
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
8.0
Tracking of all physical assets
8
9.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
9
9.0
Candidate ranking
9
Candidate search
9
Candidate development
9
10.0
New hire portal
10
Manager tracking tools
10
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
9.7
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
8
Applicant Tracking
10
Notifications and Alerts
10

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