Paylocity is great but could use a few tweaks!!!
June 25, 2024

Paylocity is great but could use a few tweaks!!!

Victoria Kalligeros, SHRM-SCP, SPHR | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for everything HR and payroll. It allows us the ability to automate a lot of our functions so we no longer have to do them manually. Also allows us to keep employee files in the system so everything is at our fingertips.

Pros

  • Recruiting module works well
  • System is very user friendly
  • Survey ‘s are very helpful

Cons

  • In my experience, customer service is very slow and not all reps are knowledgeable
  • Reports can be very confusing
  • In my opinion, getting help with reports is very difficult
  • Better workplace visibility
  • Time saving for certain things
  • Better processes
Better transparency and ease of getting information to employees
This is one of my favorite pieces. It allows the employees to celebrate and support each in a positive manner.
ADP just did not have the variety of functionality that we needed and UKG was quite expensive!!! Paylocity provides the tools we need at a reasonable price.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Great system that for the most part is easy to use but, in my opinion, customer service is terrible and is getting worse instead of better.

Paylocity Feature Ratings

Employee demographic data
8
Employment history
7
Job profiles and administration
8
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
7
Support for external payroll vendors
6
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Reimbursement management
7
View and generate pay and benefit information
8
Update personal information
8
View job history
6
View company policy documentation
6
Employee recognition
6
Tracking of all physical assets
7
Report builder
4
Pre-built reports
5
Ability to combine HR data with external data
2
Performance plans
7
Performance improvement plans
7
Review status tracking
5
Review reminders
8
Multiple review frequency
7
Candidate search
8
New hire portal
7
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
6
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
7

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