Recommend Paylocity.
January 06, 2025

Recommend Paylocity.

Holly Holbrook Finley, SPHR, SHRM-SCP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We utilize Paylocity as our HRIS and for processing payroll. We also use the LMS functionality. We are a not-for-profit organization with approximately 60 employees, many of whom work on the road/remotely. Paylocity is an effective tool to help us reach our employees, share the information needed, and provide our team with resources to support themselves rather than contact someone in the office.

Pros

  • The customer service at Paylocity is fantastic. We've been very pleased.
  • I've enjoyed the demos of new products. Our Account Manager helps ensure I'm aware of offerings that match the needs of our organization.
  • The LMS implementation was quick and easy - it's easy to add new employees to our LMS, too.

Cons

  • The ACA compliance setup has been a bit confusing.
  • Some of the language around documents on the backend is confusing. What does employee/company confidentiality mean?
  • Processing off-cycle payrolls has been a game changer for reimbursements and stipends.
  • The LMS has saved us time and money - it's nice to have everything in one place, especially with the safety bundle.
  • We appreciate that onboarding is easy for our new hires - they typically have very few questions, if any.
It's made our lives a lot easier - we feel that Paylocity has been an effective tool, especially for HR and Finance. While we only use parts of the Paylocity system, the parts that we do use function well and allow us to spend our time focused on other needs of the organization.
We haven't used these tools as of yet - we're a small organization with an HR party of one. These are definitely areas that I'm interested in incorporating in the future, but we're not quite there yet!
Paylocity is significantly easier to use and is much more straightforward than Workday. They offer customer service, and the customer service nearly immediately answers the phone and can help. It is a night and day difference.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

I've worked mainly with a few of Paylocity's competitors, Workday and Paycom. Paylocity's customer service is exceptionally better than that of Workday or Paycom. It's also much easier to use - I was up and running on the platform quickly, and it's intuitive.

Paylocity Feature Ratings

7.3
Employee demographic data
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
9.5
Pay calculation
8
Off-cycle/On-Demand payment
10
Direct deposit files
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
Asset Management ()
Not Rated
7.0
Report builder
5
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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