Paylocity did what they said and we have "grown-up" with them.
March 11, 2025

Paylocity did what they said and we have "grown-up" with them.

Crystal Balentine, PHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We originally partnered with Paylocity for ACA compliance, but it grew to much more. Paylocity helped us become a paperless HR department. We no longer have new hire packets full of paper for an employee to go over on their first day. All of that is completed before they arrive for their first day. We use their time & labor, payroll, survey, performance, data insights, and learning modules.

Pros

  • Constantly updating and improving the system.
  • Staying relevant.
  • Helped with communication and changes during COVID making our jobs easier.

Cons

  • I would love to see them go back to an in-person conference. I was able to get very useful information from those trainings.
  • More help topics within their chat function.
  • I am not the most patient person so sometimes the service team isn't as fast as I would like with responses.
  • More consistent processes
  • better data-driven decision making
  • Reduced time expenditures
Paylocity has been a game-changer for us. We were one of the beta users of recruiting and we signed up immediately. This is the first impression of your candidates of the bank and having a streamlined process makes us look better. In addition, it has made the process faster and less mistakes.
The surveys during COVID made all the requirements easier for us. We were considered an essential business, so our employees were still reporting to work every day and Surveys and Community was a great way for us to keep up with everyone. We also use community to notify employees of important weather updates during inclement weather.
We switched from ADP to Paylocity. We also evaluated Paycom at the time of the change. Paylocity has been so much better than ADP when it comes to pulling customized reports and customizing the system to suit our needs. We didn't feel like Paycom would meet the needs we had at that time.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I believe Paylocity is good for employers of all sizes. I do not hesitate to recommend Paylocity because I believe in their product and I think they are on the cutting edge of technology and are making changes to stay relevant.

Paylocity Feature Ratings

9.6
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
Not Rated
Candidate ranking
10
Candidate search
10
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
10.0
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10

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