Paylocity survey
March 14, 2025

Paylocity survey

Karla Detert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We have been using Paylocity for just over one year and are still exploring the tools. We currently use the payroll and onboarding platforms the most.

Pros

  • Easy payroll processing and submitting
  • Initial response to email questions
  • Kind and courteous

Cons

  • Teaching new clients processes with a live person
  • Follow up on difficult questions - often need prompting to see if there is an update or answer
  • Reduction in time spent on payroll processing - positive
  • Unable to get clear training on other platforms - negative
We have not had the opportunity to use much of what Paylocity has to offer so cannot fully answer.
We do not understand any of the tools or how to use them yet.
  • BambooHR
Paylocity is 100% better.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Payroll processing

Paylocity Feature Ratings

Employee demographic data
7
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
2
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Off-cycle/On-Demand payment
8
Benefit plan administration
1
Direct deposit files
9
Approval workflow
5
Balance details
1
Annual carry-forward and encashment
1
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
5
Tracking of all physical assets
1
Report builder
5
Pre-built reports
5
Performance plans
5
Performance improvement plans
6
Review status tracking
6
Review reminders
6
New hire portal
5
Corporate goal setting
5
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
8

Comments

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