Happy with Paylocity
September 19, 2025

Happy with Paylocity

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is currently used for onboarding and payroll. We are in the process of integrating our 401k as well.

Pros

  • Payroll is always processed efficiently and on time.
  • Customer service is always extremely helpful and knowledgable.

Cons

  • There is not a smooth option for tracking front-loaded personal/vacation time.
  • The tracking of personal/vacation time between HR/Payroll and Time and Labor is not consistent.
  • Documents that are required to be completed for services/changes to configurations should be accessible to complete prior to contacting customer service to expedite the changes.
  • Payroll is processed more efficiently and with less errors.
  • Tracking of vacation and personal time off is still a work in process.
Payroll has become more efficient with less processing errors. Time tracking has improved, but has not yet become more efficient due to conflicting information between HR/Payroll and Time and Labor and adjustments that need to be made manually since the system does not recognize front-loading.
None.
Would have been a 10, but for the time tracking.
Easier to work with and Paylocity is more reliable. We had a delayed payroll due to an error made by isolved for which they took no accountability.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I've always had a pleasant experience when working with any of the customer service representatives. Each one was patient and willing to walk me through the issues I was having at the time or any new configurations we needed.

Paylocity Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
6.0
Approval workflow
Not Rated
Balance details
6
Annual carry-forward and encashment
6
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

More Reviews of Paylocity

  1. Home
  2. HR Management Software
  3. Paylocity Reviews
  4. User Review of Paylocity