Item: Paylocity
Rating: 10
Author: Yvonne Cunningham

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

We use Paylocity for our HR/Payroll system. They have been wonderful from implementation to use. Their customer service is great, in that we have a dedicated team that works with our company who is familiar with how we process things and can address any issues or needs that we have. They are very quick to respond to any emails or questions that we have as well.

Pros and Cons

Pros

Payroll
Garnishments
Tax Reporting
Customer Service

Cons

Personally making changes as an admin

Return on Investment

Reduce Errors in processing by alerting to possible errors
Automation that helps reduce rework

Paylocity Automated Processes

I process the payrolls and the ease of processing has reduced the time it takes for me to do that. The HR function is run out of another office, but they chose not to implement the talent acquisition and onboarding piece at this time.

Paylocity Employee Engagement

This is the first payroll company we have used that has had the mobile feature, which our employees have had great success with. They are also able to leave peer to peer recognition which I think they have also enjoyed.

Usability

There was training provided, which was just like what we would be doing and the system is very easy to use.

Alternatives Considered

Paycor and Paycom

Paylocity is 100 times better than both the mentioned companies. Their customer service wonderful to deal providing us with an reply back in a timely fashion, instead of waiting weeks to hear back about something. Paylocity also listened to our needs, and did not try to fit us into their model.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Likelihood to Recommend

We are a mid-sized company with 1500 - 2000 employees across several companies. Paylocity has set up our system, so we can view all companies or only as a single company if access is to be granted that way. They have been flexible in how we need to process our payrolls, making us be able to enter time several different way. We do not use the HR system for some of the options they offer, so I can't speak to how they work.

Paylocity Feature Ratings

Comments

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Paylocity - Great for Mid-Sized Companies