Paylocity Review
November 13, 2025

Paylocity Review

Carla Jeffcoat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Our business uses Paylocity to manage and streamline core HR functions. The platform supports a wide range of HR processes, including recruiting and onboarding, performance management, learning and development and payroll and timekeeping. The system's vast analytics and reporting capabilities have been instrumental in identifying and resolving issues efficiently. Paylocity is utilized across many levels of the organization from individual employees to executive leadership.

Pros

  • Payroll processing
  • Onboarding new hires
  • Reporting

Cons

  • Self service
  • Customer service
  • Communication
  • Manage Workforce
  • Manage Overtime
  • Manage Expenses
Using Paylocity’s recruiting and onboarding tools, along with the time and labor and benefits integrations, has made our jobs so much easier. It’s cut down our workload and helped eliminate errors that used to come from manual processes.
Our organization uses the community to communicate with employees. The employees are more engaged utilizing this process especially with peer recognition.
Communication from service team leaders is our biggest complaint. Outside of issues with service team leads, Paylocity has been a great platform.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Overall Paylocity is a great HRIS software. Assigned team leaders on our account are constantly changing with little communication from our representatives. This can be frustrating. Our organization is assigned a great team lead who consistently responds to issues and two months later, we are assigned someone new without an introduction or explanation.

Paylocity Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
8.8
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
9.0
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
9.0
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.5
New hire portal
9
Manager tracking tools
10
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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