In our experience, Bad 110725
November 13, 2025

In our experience, Bad 110725

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We utilize Paylocity for payroll, benefits, performance reviews, recruiting, and onboarding. Our business issues are that we cannot get new pay codes set-up, discuss readily with our account representative, complete the set-up automation of GL automation, set-up compensation management.

Pros

  • Basic payroll
  • Performance review

Cons

  • GL programming automation to various accounting software
  • Spread taxes for large one-time payment; we have to manually calc
  • Improved education of team members when you call in as we rarely have been able to talk to our account representative
  • Faster turnaround on payroll code set-up; it has been almost 3 months and still the code is not set-up
  • Improved recruiting tools
There are multiple fields to input the same information (i.e. supervisor has to be changed and input in multiple areas) as the system is bifurcated. We did not know this until we were converting.
Minimal impact
The system is easy from an employee standpoint; from an administrative standpoint, the system is complicated and not user friendly. In our experience, when an admin calls in for assistance, help cannot always be provided due to the level of knowledge.
We have given notice to terminate Paylocity and are returning to ADP

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

No

Paylocity Feature Ratings

4.7
Employee demographic data
4
Employment history
4
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.4
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
4
Direct deposit files
10
Salary revision and increment management
5
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
Not Rated
9.2
View and generate pay and benefit information
10
Update personal information
8
View job history
8
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
3.5
Report builder
2
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.5
Performance plans
8
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
8
Multiple review frequency
8
9.0
Create succession plans/pools
Not Rated
Candidate ranking
9
Candidate search
9
Candidate development
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
8.0
Corporate goal setting
Not Rated
Individual goal setting
9
Line-of sight-visibility
Not Rated
Performance tracking
7
6.5
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
3
Applicant Tracking
7
Notifications and Alerts
8

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