Paylocity is excellent for small businesses
November 20, 2025

Paylocity is excellent for small businesses

Emily Harrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I am an HR department of 1 in a small Oil and Gas company. Paylocity has allowed me to streamline and automate the routine processes required by my role. For example, payroll used to take 3-4 hours (due to manual process requirements) and had a high risk of error. With Paylocity, payroll now takes 45 minutes and with reviews in place, helps me identify any potential errors.

Pros

  • Implementation Process and Support
  • Guidance on unique payroll process questions
  • Communications on year-end requirements, holidays and other important dates

Cons

  • A bit more customization in the Performance Module - more flexibility in creating a Review Form
  • Customer Service Consistency - depending on the person you get on the phone, your issue may not get resolved correctly
  • Timely Updates of Service Tickets
  • Reduce Payroll Process Time from 4 hours to 45 minutes
  • Simplified Worker's Compensation Audit Process with the Preset Report
  • Increased Employee Engagement by publishing birthday and work anniversaries
I have reduced my time to process Payroll from 4 hours to 45 minutes. Tracking paid time off requests and reporting reduced from 1 hour a month to 30 minutes in a year. All of this time saved has allowed me to focus on creating a bonus program that can be inclusive of all employees.
Being able to create even the simplest survey to ask people what they want for the holiday party, has made a huge difference in our engagement. The automated 7, 30, 60, 90 day surveys for new hires has allowed us to see our gaps in onboarding and make changes for the better.
It is very user friendly and has an easy layout.
ADP is not great for small businesses (less than 100). An offering to Paylocity is significantly more expensive than Paylocity. ADP Customer service is not great and very frustrating to work with.
Paycor is a bit more expensive than Paylocity and does not offer the same functionality. Paycor platform is not as user friendly as Paylocity.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I have used Paylocity in small businesses - Less than 50 employees. The capabilities for the price you pay is exceptional. The functionality is a fit for purpose especially for a small business. The greatest part is that when the business grew, the platform was able to scale with us. I would use Paylocity in any size business.

Paylocity Feature Ratings

9.0
Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
9.8
Pay calculation
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
Salary revision and increment management
9
9.0
Approval workflow
10
Balance details
8
8.8
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
7
Asset Management ()
Not Rated
9.3
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
7
Review status tracking
10
Review reminders
10
Multiple review frequency
8
Succession Planning ()
Not Rated
9.0
New hire portal
9
8.5
Corporate goal setting
10
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Recruiting / ATS ()
Not Rated

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