May 02, 2018
Score 8 out of 10
Overall Satisfaction with Pega Platform
My organization works as System Integrator so we use Pega Platform to build Solutions that accomplish our client's requirements. At this moment, we're working for a very important Italian Telco Operator, building a new solution to manage the sale of product and service to its customers. The Pega Platform offers an "all-in-one" experience avoiding multiple interoperating legacy systems.
- It allows a fast delivery of new requirements thanks to the perfect integration with Agile and DevOps
- Allows multiple parallels developments in "independent" areas, so multiple requirements can be implemented avoiding long development time.
- Extreme modularity, its rules can be personalized or differentiated by the environment, user profile, localization and so on using few and simple configurations.
- CPQ can be extended with a more powerful eligibility/compatibility features.
Pega has a very simple and powerful process designer than Tibco or Siebel. Thanks to its java based engine, each rule can be simply extended, overridden, customized with a few configuration/implementation, even Pega engine rules (almost all ...). In other tools, modify engine behavior is very hard!
Pega can be addressed as BPM engine, Thanks to its powerful integration mechanisms; with its vertical customization (Insurance, Claim, etc...), it allows a very positive experience in a more complex end-to-end experience. I think that Pega has to enforce its CRM features and CPQ.