Awesome Platform
September 05, 2018

Awesome Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Pega Platform

We use Pega PRPC across the organization for various Workflow Processes, which include: Prior Authorizations, Claim Processing, Appeals & Grievance Processing, and a few Call Center applications.
  • Workflow
  • SLA
  • Reduced Time to Market
  • Integrations like SMS and Push notifications
  • WorkFlow
  • SLA
  • Reports
Pega Platform provided me the many OOTB features like SLA, Workflow, Reports, which are very much needed for my application development with very minimal or no changes. Even customization is very simple and robust. Business rule management is very much needed in my application, which we could not only implement easily, but also delegate easily to business.
Simple and powerful platform to build Workflows with SLAs, Access Control and Correspondences and what not... :)

Pega Platform Feature Ratings

Process designer
9
Process simulation
7
Business rules engine
9
SOA support
7
Process player
8
Form builder
6
Model execution
7
Social collaboration tools
9
Dashboards
8
Standard reports
9
Custom reports
7

Using Pega Platform

500 - BPM Architects, Developers, Quality Engineers and BPM Operations of HealthCare Applications
20 - Java Experts, Architects and BPM Experts
  • Prior Authorization Processing
  • Appeals Processing
  • Claim Adjudicaion
Best BPM & BRE Platform. Easy to realize the day in day out requirements of WorkFlow applications. Easy to delegate the Business rules.