Quick learning curve, up and running with targeted campaigns in no time!
July 27, 2018

Quick learning curve, up and running with targeted campaigns in no time!

Russ Blackburn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pendo.io

Pendo.io is being used by my UX department.

Pros

  • The UI interface is easy to navigate, set up and use
  • Support is helpful, assistance is provided if needed by reps from Pendo.io
  • Their tutorial help covers a vast amount of topics to help you get up and running quickly

Cons

  • My only request would be to have more patterns available to choose from when setting up Guides.
  • Clarity and insight into customer patterns have been helpful to track and report out.
Pendo is much easier to use than Adobe Analytics. The interface is presented in a simplistic manner that can be quickly digested for any user to get started without having to rely on training or intensive tutorials.
The ease of use alone makes using Pendo a breeze to set up and pull metrics. I've used Adobe Analytics in the past and it was such a pain to gather insights into my campaigns. Pendo allows for Guides to be set up quickly, meaning I do not have to bother my developers for the backend work.

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