Great for understanding clients and an easy to use platform
July 20, 2022
Great for understanding clients and an easy to use platform
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pendo.io
We use Pendo.io in order to identify gaps in our understanding of user-friendliness. It allows us to create a better platform for our clients. Specifically, we conduct user surveys within our solution to get a sense of what our customers think of a certain feature, if they would recommend us to a colleague, etc. It's a great way to learn what's working and what's not.
- Releasing frequent updates and new features
- Create a user-friendly experience
- Set us apart from competitors
- Being able to filter the dashboards more specifically
- Dashboard analytics
- Clean layout
- Easy to use
- Indirect increase for our ROI
- Happier customers
We've never evaluated any other platform besides Pendo.io b/c we heard good things about it.
Do you think Pendo.io delivers good value for the price?
Yes
Are you happy with Pendo.io's feature set?
Yes
Did Pendo.io live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Pendo.io go as expected?
I wasn't involved with the implementation phase
Would you buy Pendo.io again?
Yes