Pingdom does exactly what you need it to do: monitor uptime and downtime closely
November 19, 2018

Pingdom does exactly what you need it to do: monitor uptime and downtime closely

Laure Helemski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with SolarWinds Pingdom

Pingdom is being used by the whole organization to monitor uptime. Before Pingdom, we had to find out when a client site was down by going to the site or if a client contacted us about it. This tool allows us to be much more proactive and react as soon as we get a notification that there is downtime.
  • Lots of great functionalities that you can customize to create notifications and the reports you want
  • Easy to understand reports
  • Easy to work with the tool - didn't have to learn anything, it is self-explanatory
  • There is nothing I don't like about Pingdom. It does exactly what I expect and need it to do but nothing more. It has a narrow purpose but it is an extremely useful tool.
  • We can react quickly to downtime
  • We know about the downtime before our clients and we can notify them quickly which impresses them
  • It helps us figure out the root cause of the downtime issue.
I have not used other tools like Pingdom and i'm not aware of any competitors.
Pingdom is a great tool if you are a working for a marketing agency or IT company where you have to manage websites. This allows us to know when your site is offline and you can also track conversions and page speed through the tool.

Using SolarWinds Pingdom

7 - marketing
The tool is easy to use, no support is necessary
  • Monitoring client uptime and downtime
  • Understanding why a client's site is down and fix the issue as quickly as possible
  • Detailed reports of when a site went offline and came up online and how the site is performing
We will continue to work with Pingdom indefinitely. It is an extremely valuable tool.

Using SolarWinds Pingdom

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Uptime and downtime reporting
Because it is easy to use and does exactly what we need it to do.