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Fun Scrum Software
January 17, 2018

Fun Scrum Software

Jeffrey Schneider | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pivotal Tracker

We primarily use Pivotal Tracker (PT) for development of iOS, Android and web applications for our company. We work in regular sprints and each major application uses their own board for epics, icebox, stories and task management. It is maintained by our product lead.
  • Tasks are very easy to view and update. Adding descriptions, attachments and notes are very good for difficult tasks.
  • Subtasks are especially useful for our engineers as each task can be broken down into smaller steps.
  • Assigning and sharing tasks and the approval process is very good as each area QA's their specific task.
  • Prioritizing larger initiatives is very simple as they are constantly changing based on customers needs
  • I think it could use a bit more customization. It seems to want you to work in a very specific way and that does not work for all teams.
  • Approvals are great, but can use more of a QA process that can be implemented if needed.
  • Bugs are not counted as points, and sometimes we feel we are not getting a true velocity of our teams performance.
  • Certainly kept us much more organized and able to plan our roadmap in a more cohesive manner.
  • Much easier seeing what is launching and when as we try to meet customer expectations. Being able to easily pivot with the software was a buying decision for us.
  • Reporting to ownership on the status of the dev team and the pace they are producing is very helpful as we look to hire more engineers in the future. It allows us to see our utilization of resources.
We were using JIRA and found it lacking in their UI and some of their services, especially communication. PT communicates much easier with simple links to tasks for execution and QA review.

Basecamp is just really a super note taking and asset depot. I would not consider true software for scrum and agile development.
We have used JIRA in the past and switched to PT. We felt it was an easier setup and quicker learning curve for our engineers to start using immediately. We have a team of 12 devs and it is very simple to keep track of multiple teams and projects.