Great cloud based product - does what it says with no complication or fuss
April 25, 2024

Great cloud based product - does what it says with no complication or fuss

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrinterLogic

As a Business we moved to Chromebooks, but Google then sunsetted Google cloud print, so we needed a truly cloud based Printer solution that worked with Chromebooks, after rolling this out successfully to Chromebooks we have now moved our Laptop estate to this product so that all devices use the same solution.
  • Truly cloud based, unlike many competitors
  • Easy to set up and configure
  • Great user interface
  • Lots of functionality
  • Secure Print release is OK - but the interface could be improved
  • User Interface could do with an update/refresh
  • App could do with a refesh
  • Cloud based
  • Driverless
  • Print from anywhere
  • Print from any device
  • Reduces support calls as users do not need to install drivers
  • Printers can be auto configured for offices so users do not need to install/configure them
  • Only 1 solution needed for all devices
It's very easy for users to navigate the printers and select the one they require, for admins it easier to see what printers are assigned to which location, we can autoconfigure lots of options which reduces support calls when users visit new offices, it has simplified users overall printing experiences.
By deploying PrinterLogic we were able to remove 2 very large print servers from our estate which were hosted in Amazon these were expensive and reboots were required daily to ensure users could continue to print, the patching and support of the print servers has been removed, reducing possibilities of windows spread viruses.
PrinterLogic is truly Cloud based, PaperCut infrastructure is hosted on windows servers in the back end, which as proved with the recent hack, is vulnerable and is not what we wanted. PrinterLogic was one of the few companies that was truly cloud based and aligned with our cloud strategy to removed dependency on MS servers.

Do you think PrinterLogic delivers good value for the price?

Yes

Are you happy with PrinterLogic's feature set?

Yes

Did PrinterLogic live up to sales and marketing promises?

Yes

Did implementation of PrinterLogic go as expected?

Yes

Would you buy PrinterLogic again?

Yes

PrinterLogic works brilliant if you have lots of different types of devices like Chromebooks, laptops mobiles etc as it provides the same experience of printing from all these so there is only one solution to maintain and support and users get familiar with it. This is truly cloud based unlike many competitors.