Overall Satisfaction with Procore
Procore is being used to manage all of our projects. We use almost every tool available to us in some way shape or form. Procore has solved our billing, purchasing, and field communication issues. One of our biggest problem is submittals. The follow-up and reminder alerts are the key. Daily reports and photos from our men help our PMs stay in tune with what is going on day to day.
- Customer service is the most helpful tool. Whether it be through the chat or a phone call, the issue is always resolved.
- Training videos
- Always adding new tools
- The change order tool is cumbersome
- Sometimes the drawings take forever to download
- The sync between drive and online seems to be delayed
This was our first and only choice. Procore had everything we were looking for.
We have not. In our company, we are actually the subcontractor in most situations. We make Procore work for us.
- PC has improved OA project performance
- Simplified communication
- PC has sped up our billing process.
- Gain visibility into projects
- Ensure information is accessible and up to date
- Document job site conditions
- Report on incidents and inspections
- Track cost impacts from the field
- Improve forecast accuracy
By being accessible in so many ways.