Procore works fine, and...
May 21, 2019

Procore works fine, and...

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Quality & Safety
  • Construction Financials

Overall Satisfaction with Procore

Procore is used to generate subcontracts and change orders to subcontractors, track changes to the project and generate appropriate documents to modify the contract with the owner, track submittals and RFIs, and monitor the project budget.
  • Allows design team to collaborate on RFI issues.
  • Tracks change events into subcontractor change orders easily.
  • Tracks change orders to subcontractors into change orders to the owner with relative ease.
  • Allows field staff to share photos of an issue with all team members, while at the same time archiving the photos with a single motion.
  • Design team members cannot handle submittal and RFI issues the same way. RFI issues need to be able to have collaborative input for resolution like submittal issues have.
  • When looking at the Change Events page, the info above the column headings scroll out of sight. Info should be able to be locked in place so we don't have to scroll all the way back u to move to the next page. Same applies to RFIs and submittals.
  • No supports for 360 photos for the iOS.
  • No Prime contract info available in the iOS version.
  • When creating a commitment, why can't the save/cancel buttons float at the bottom of the screen, so it isn't necessary to scroll up & down the entire page each time you make a modification?
I have not used or evaluated other products and was not involved in the selection of Procore.
RFIs need to be able to have collaborative input. It appears that we are only set up to allow this to occur with submittals. Cloud-based access does allow our lenders, owners, subcontractors, etc. the ability to look at the same info and discuss it without everyone being in the same room. Lenders can review job site photos to verify work is in place, and design team and construction team members can review those same photos to generate solutions to problems. This works particularly well with 360 photos- assuming you don't use any iOS products.
  • Tracking of man-hours for various subcontractors has been greatly simplified.
  • Procore has reduced the need for administrative tasks such as filing and mailing of contracts, change orders, etc., and allowed the staff to focus on other tasks.
  • Archiving and retrieval of project photos have been made much simpler and is far more effective. We are engaged in remodeling a multi-story building with various locations on each floor. Tagging and retrieval of photos recording progress or particular conditions are each area has been made much simpler. You can add photos to each area when the photo is taken, saving time to move, file, rename, etc each photo.
  • Ensure information is accessible and up to date
  • Document job site conditions
  • Identify job site risks
  • Track cost impacts from the field
  • Streamline financial reporting
  • Improve forecast accuracy
Procore didn't mesh as nicely with our existing Sage accounting system as we were told it would, there was definitely a lot of added cost we had to incur and issues to work out to get the 2 systems in some level of sync. As a result, we have not stopped using our Sage system, as we don't trust that all the bugs are yet worked out. Procore has worked out very well in documenting job site conditions, tracking man-hours, and ensuring the entire team can see the same information at the same time. It has definitely streamlined the admin process of generating, tracing, and distributing commitment-type paperwork.
While some of Procore is intuitive, the integration process was poorly handled in explaining its requirements to us, and the roll out on our end was not handled well at all. Field training took longer than was anticipated, due to the life-cycle of our projects being longer than is perhaps usual. Procore did not easily sync with our existing Sage accounting system, it required costly modifications to the Sage programming in order to make it functional. These costs were, of course, not included in the fees for Procore.
Field observations are very useful. You can photograph particular conditions, save the photo in Procore for a particular location, and share the observation with the entire team, or selected members as necessary. The observation can be used to trigger change orders, safety issues, RFIs, etc very easily. The observation can be set to remind the involved parties that it remains open or in various stages of processing at intervals you can specify. This helps make sure open items get addressed and resolved in a timely fashion.

Procore Feature Ratings

Plan distribution & viewing
Plan markups & sharing
Document sharing
Issue tracking & punchlists
Photo documentation
Jobsite reports
RFI tools
Collaboration & approvals
Mobile app