PRTG is a need to have tool for IT
Updated March 28, 2022

PRTG is a need to have tool for IT

Michael O'Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

We utilize PRTG in the IT department to monitor network devices, servers, and services locally and remotely. PRTG provides real-time information about our system's health by alerting my team when something goes down/offline. I have PRTG Maps displayed on TVs throughout our department so other departments and employees see the status of our infrastructure.
  • Monitoring throughput through network devices.
  • Monitoring services for a critical application.
  • Alerting staff when devices go offline.
  • Providing a log of events and system status at any moment in the past.
  • PRTG Maps\Web Pages are cumbersome to setup and change.
  • The configuration interface is old and is not easy to work with at times.
  • Enhanced triggers with more options.
  • PRTG does well providing a way for IT to be more proactive.
  • PRTG allows troubleshooting issues faster minimizing downtime.
I have not used any other products.
Emailing support can take time to receive a reply, but not a big concern since it is not a critical application.

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

Yes

Did implementation of PRTG Network Monitor go as expected?

Yes

Would you buy PRTG Network Monitor again?

Yes

I believe PRTG is well suited for all environments helping to minimize downtime.

PRTG Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
8
Alerts
10
Network capacity planning
10
Packet capture analysis
7
Network mapping
7
Customizable reports
8
Wireless infrastructure monitoring
10
Hardware health monitoring
10