Pure Storage FlashArray from an administrator perspective
Updated May 23, 2020

Pure Storage FlashArray from an administrator perspective

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pure Storage FlashArray

Currently, we use Pure Storage FlashArray for array-based replication. The organisation is using it to develop software to work on top of the infrastructure, and they are testing how the array performs under different test cases (light and heavy workloads, different types of failures etc). These arrays are quite nimble and at times too easy to work with. I'm used to working with big enterprise arrays and most of the time these arrays are as simple to use as a home NAS but at the same time provide the same amount of analytics and performance as the big enterprise arrays.
  • Probably the best support that I've ever seen
  • Designed to be all-flash from the very beginning
  • Very, very, very easy to use
  • Easy to deploy
  • During our initial deployment, there are things that should be automated (I think they may already be automated with the current versions) like IP address assignment and finalising the configuration.
  • Although documentation is plentiful and very well written, at times one might feel lost searching for a specific document. A "beginner section" in the portal would be very helpful for new users.
  • More descriptive error messages would be very helpful.
  • Less administrative overhead - the upgrades are performed by Pure engineers (while we observe the upgrade process).
  • The system architecture is more power efficient due to it being all-flash.
  • Even less administrative overhead as the performance metrics are easily accessible and reporting is a breeze.
We have a vast number of arrays from all the big storage manufacturers. The Pure FlashArray is probably my most favourite for its ease of use and resilience.
We are using and testing on the SAN capabilities of the array. So far, it's a very good system overall. We haven't extensively tested the NAS side of things. That doesn't mean it doesn't perform well - only that I have no overview on it

Pure Storage FlashArray Feature Ratings

Flash Array Performance
Flash Array Integration
Data Compression
Not Rated
Non-Intrusive Upgrades
Power Savings
Not Rated

Pure Storage FlashArray Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Pure Storage offers outstanding support every time. Whenever we need to do a code upgrade we schedule a maintenance window and enable remote support. Pure operators come in and test everything beforehand and we haven't had an issue with upgrades. When there is no maintenance window scheduled RemoteAssist is disabled.