Item: Coveo Qubit
Rating: 8
Author: Verified User

Overall Satisfaction with Qubit

Use Cases and Deployment Scope

Qubit is currently being implemented in our sister company on a B2C website and we are exploring using it on our B2B site. Our eCommerce and IT business units are working closely together to research the best way to implement Qubit. We anticipate it being in production by the end of the year.

Pros and Cons

Pros

Qubit has a response pre-sales and support team. The've been present and helpful throughout the process.
Qubit has a great technology that is simple to implement. It also affords great flexibility, you can make it as verbose or terse as you want.

Cons

We have run into some performance issues implementing opentag, but we're receiving good support to resolve these issues.

Alternatives Considered

Adobe Analytics and Google Analytics

We are currently evaluating Qubit as an A/B and analytics package for our flagship web properties. One of the key factors in this platform is that all features are integrated into one application instead of needing multiple integrations. The reporting and analytics applications provided in the solution are also appealing to us.

Other Software Used

Hybris, Oracle eBusiness Suite, JIRA Software

Likelihood to Recommend

Qubit looks to be excellent in the space of A/B testing. We are exploring this features as well as its analytics package to see if we can simplify our site's reporting.

Comments

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Laura Kightlinger
(Vendor Representative) commented 9 years ago
Thank you so much for your feedback. It is great to hear that your implementation is progressing and that Qubit's flexibility and rich customer data are going to be so valuable to you. We look forward to continuing to partner and helping you better understand your customers to influence their behaviour. Thank you again for taking the time to share your thoughts. - Laura, Head of Customer Success at Qubit

Qubit - Analytics and A/B testing