Qubit - Advanced CRO and great at driving us forward
March 22, 2016

Qubit - Advanced CRO and great at driving us forward

Lisa Sendall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

We use Qubit for website conversion optimisation. We use their testing tool to apply A/B tests, personalisation and analyse visitor opinions.
  • The account management is amazing. They are always available and remember the smallest of details about us, even though they have lots of accounts to manage.
  • Their recent Future of Travel conference was industry leading and amazing to attend. They know our industry.
  • They continue to drive forward, rather than focus on past successes and get stuck in a status quo.
  • The testing tool requires a lot more code knowledge than some competitor tools. Most tests have quickly become advanced.
  • We have now organised better training to address the above but I'd have preferred if this had happened when we started to work with them.
I didn't decide but did input my recommendation as I'd used Qubit in my previous job. In my experience they get closer to the client than other providers and it feels like a lot more is possible with their tool.
We have a few websites that are non-transactional and therefore haven't integrated Qubit as we are still struggling with the call tracking of tests (without another tool integration).