Great online tools and reporting for both basic and advanced users
February 15, 2017

Great online tools and reporting for both basic and advanced users

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBase

It is primarily used as a CRM tool for hosting lists of target physicians/pharmacies and calls on them. Other teams use our own software for similar things, but Quickbase handles the backend/database side of it.
  • Ease of reporting
  • Quick to deploy and make changes
  • Great for handling advanced applications as well as simple ones
  • Some functions for formulas do not work very well, such as detecting null values for any required fields
  • The data import/export links are only on the home page of each table, when they should be available on every page under More
  • Customizing the home page of a table should customize that report, instead of the default report for the table
We have definitely been able to build and deploy our applications quickly with Quickbase. A typical app for us can be set up in about two hours, opposed to several more that we've seen with other similar services and any changes are instantly available to all users.
The workflow of creating, editing, and reporting on the data felt much smoother with Quickbase.
Designing the database can be a bit tricky for certain functions, but a non-technical user can certainly make basic applications, which will suit most purposes.
  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
We have new questions, stats, and other datapoints being added several times a year and it is always easy to add them in Quickbase apps. It's usually simply adding a new field and report that uses it (or adding to an existing report). Adding new options for existing fields is even easier and can be set up dynamically, which is great.
Quickbase is great for anyone that wants to work with online databases without getting into advanced details with SQL/Access/etc.

Using QuickBase

Most functions work great. There are mostly just some minor things that require some advanced tweaking and the mobile version is unusable, since it can't be customized.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Reporting
  • Creating and updating applications
  • Adding new fields/datapoints
  • Importing data could use some improvement with identifying the appropriate fields
  • There aren't many options for reformatting dates (IE: showing a date as Feb 15 2017 isn't supported)
  • Exporting data loses any customized header names from reports
  • It is difficult to identify if a record is currently being created or edited
Yes, but I don't use it - It's not usable. It can't be customized in any way and bypasses any form rules. Our company advises all uses (which mostly use iPads) to never use the mobile interface, and use the full site version instead.

QuickBase Reliability

Quickbase can be used to easily create basic apps or taken to advanced levels, even through the APIs for complete customization.
It's rare that Quickbase goes down or has slowdown periods and they always pass within a reasonable amount of time.
Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.