Overall Satisfaction with QuickBooks Online
My organization utilizes Quickbooks Online to unify all of our accounting processes including payroll, bookkeeping, bank reconciliations, tax payments, etc... into a cloud based browser or app interface - accessible anywhere. It allows me the freedom to leave the computer at home update my books, add bills, pay taxes, and simplify payroll at any time or any place.
- One of my favorite things Quickbooks Online does well is automation of Payroll. I never have to worry if taxes are calculated correctly or print checks - it's all automated and direct deposited. Normally i'd have to pay an accountant to keep up with this or calculate myself - but this is far more efficient.
- Quickbooks Online as opposed to the older software model allows you the conveniences and confidence of a secure bookkeeping software along with the modernization of cloud based access.
- Automated tax payment calculations and reminders help me make sure I'm never late for payments, which if you've ever been late on an income tax payment - you don't want that to happen.
- The feature-set of QBO is so broad that it's sometimes hard to know how to get behind the veil of the simplistic interface and to really put it to use. It would be great to have some built in, hands on training for small business owners who are accounting novices.
- I have had issues at times where the OS X software doesn't want to load the Quickbooks Online account, which a restart usually fixes - but that's a bit annoying. The browser version usually works pretty flawlessly.
- Some of the end of year tax systems are built into QBO as third party plug ins (like for 1099 filing i.e.) - which is a bit odd. I'd almost rather integrate them then white label rather than having it take me to some third party website or design layout within the same window. Minor improvement but it does feel a bit clunky.
- One of the biggest impacts of adding Quickbooks Online to our team is time. It's saved so much time in keeping up with billing, payroll, taxes, and contractors that it's like having an accountant on the team without hiring one.
- The cost. I normally would balk at monthly subscriptions, but compared to paying an accountant to keep up with the day to day processes, the cost to automate payroll and pay for the software is minimal and totally worth it. Huge positive.
- There are times in which I find myself wishing I knew more, but feeling like I know enough to keep things moving in the right direction. This is one minor negative concern because as it seems a little too easy I worry we may not catch some accounting errors b/c we assume the software is correct in its calculations or information.
- Expensify and Mint Global
I would say once I started using QuickBooks Online, I never looked back. I occasionally use other applications like Expensify for the tasks of reporting expenses as they are simpler and easier to share and create reports within teams, however I have no reservations about missing out on some better software as I'm totally satisfied.