Item: QuickBooks Online
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use QuickBooks Online in my department mainly as a way to keep track of departmental spending and/or other expenses. It is a convenient way to organize and help visualize where we, as a department, spend the most money. It is definitely helpful for larger invoices. I would say the biggest drawback is that some functions are not always the most intuitive to figure out.

Pros and Cons

Good for Invoices.
Cloud based means easy access.
Overall number of features makes this system effective for most businesses.

Occasionally, features are not intuitive.
It can be expensive.
Customer service wait times can be very long.

Return on Investment

Positive ROI
Positive streamlining expense tracking.
Easy estimates.

Alternatives Considered

Gusto

The only other service I have used that was similar to QuickBooks was Gusto. My experience with it was pretty limited. We did not use it for very long. We tried it because it was made for small businesses and we are a smaller department. QuickBooks was more scalable and worked better for us.

Other Software Used

Gusto, iWave, ZipBooks

Likelihood to Recommend

We use this a lot for estimating costs of any upgrade the department might need but you can not do more than one at a time. We use the contact management section for different personnel and this feature is well developed. But mostly we use it to tracking the overall expenses in the department.

A Quick Review for QuickBooks

Overall Satisfaction with QuickBooks Online