QuickBooks Online- Excellent Value and Fantastic Dashboard! Great for lean companies!
May 03, 2021

QuickBooks Online- Excellent Value and Fantastic Dashboard! Great for lean companies!

Sally Roberts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuickBooks Online

We use QuickBooks Online to keep our accounting books, for financial statements, for forecasting and to track customer and vendor activities. The founder/CEO, the bookkeeper and I use it.
  • I like the QuickBooks Online dashboard and how it gives me a running total of revenue and expenses for the past thirty days. It is brief, well-illustrated, and easy to use.
  • I like the QuickBooks Online interface with our banking accounts for easy reconciliation and import to book transactions.
  • I like that we can each access the books from different locations and see the QuickBooks Online transactions real-time.
  • QuickBooks Online needs help with journal entries. If I accrue a sales transaction to the proper month and reverse it the next month, it may show up in the overdue balance in the customer's activity. This is confusing when confirming outstanding balances due.
  • We would use Direct Deposit in QuickBooks Online, but it is costly. Our bank provides free options for transfers.
  • When I update the bank balances, the transactions showing the difference do not always appear. Yet, it will show a green check mark, anyway.
  • QuickBooks Online definitely saves me time when preparing our strategic plan.
  • QuickBooks Online also saves our bookkeeper time from having to manually enter banking activity.
I also liked using NetSuite, but QuickBooks online is more user friendly.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

The journal entries need work for better accrual accounting and subledger interface.
The QuickBooks Online support team is incredibly helpful. They can remote in to assist you if needed.
For a more robust organization, you really need to use QuickBooks Enterprise to provide more functionality. However, for a lean company with straightforward financials, it is an excellent choice, especially if you work remotely.

QuickBooks Online Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
7
Bank reconciliation
9
Expense management
7
Time tracking
Not Rated
Fixed asset management
3
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
7
Intercompany Accounting
7
Localizations
Not Rated
Journals and Reconciliations
5
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
5
Inventory tracking
7
Automatic reordering
Not Rated
Location management
1
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
7
Cost of goods sold
7
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
3
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
10
Standard reports
9
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
9