Overall Satisfaction with Raiser's Edge NXT
Raiser's Edge NXT is being used by the development department within my organization. We use Raiser's Edge NXT to record donor information, book payments and pledges and create lists for events and campaigns. The problem it addresses is that it helps us keep our donor contacts organized.
Before we got Raiser's Edge NXT we were using a previous version of Raiser's Edge.
I would only recommend Raiser's Edge NXT to companies that have a significant donor database. If you are just recording the donor's basic contact information and address then I don't think Raiser's Edge NXT would be useful. On the other hand it is great to be able to record more personal information about the donor and group them into certain categories.