Item: Blackbaud Raiser's Edge NXT
Rating: 8
Author: Andrew Bethune

Use Cases and Deployment Scope

We use Raiser's Edge NXT (NXT) for foundation and alumni relations. It has been an excellent tool to connect with our alumni and donors. NXT helps us collect accurate information and centralize our communication efforts.

Pros and Cons

Remote access
Analytics
Communication tools

Better information on the constituent home screen
Reminders via email
Better donor history, rather than summary

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Reduced IT expenditure due to cloud deployment

NXT is reliable for IT, alumni and foundation [relations]. We do not worry about access or back ups.

Impact of Working with Vendor

We have participated in some webinars and done some online training. The enhanced NXT also made the Blackbaud conference more of a priority for my team, which they attended a few weeks ago.

Alternatives Considered

CRM is our most important purpose.

Likelihood to Recommend

I especially like the remote access. This is a huge help when I am traveling and need to look up information.

NXT is a next generation improvement

Overall Satisfaction with Raiser's Edge NXT