RSS-better than your newsfeed
September 27, 2017

RSS-better than your newsfeed

Kimberly Pruitt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Really Simple Systems

Really Simple Solutions (RSS) is used as a true customer relationship tool. We use it to track opportunities and tasks for followup.

Pros

  • Accounts - very detailed and easily entered
  • Tasks - Drop menus make it fast and easy
  • Opportunities - Keeps me on task and helps me follow up on items

Cons

  • Tasks - I would like to be able to add tasks without going into an account.
  • Company has grown 100% year over year since beginning in 2015.
Never used other CRM
RSS Has everything I need. I am not familiar with usage of this system in a larger format than our 2 person company.

Really Simple Systems Feature Ratings

10.0
Customer data management / contact management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
10.0
Case management
10
10.0
Lead management
10
8.5
Task management
7
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
Security ()
Not Rated
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10

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