An easy way to track my science data
August 01, 2023

An easy way to track my science data

Wagner Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rescue

We have remote computers connected to our meteorological station along our research stations. The unattended access allow us to check the integrity of the data every day.

Also, because we don't have permanent IT personnel in our research stations,the access with UAC controls allow us to have unrestricted access privileges without let the users know administrator passwords

Pros

  • Access computers without people close to them
  • Give support to users with all privileges even in limited accounts
  • Help with unattended access to People With Special Abilities (parkinson)
  • File transfer between computers

Cons

  • one of the prompt in windows users is not vissible, somethimes users missed it and you must start from scratch
  • more documentation for apple users
  • never could record a session, all the time was a permissions issue, don't know how to do it
  • It's an everyday tool to keep our scientific data up to date.
Is suitable even if end user have limited technical knowledge. The just have to download the file with the 6 digits code and that's it
Well we have to assure end users that they can see everything that is done in their computers and we respect their privacy, When we do remote sessions using Microsoft RDP, they can't see the screen so, the fell uncomfortable.
The users feel confident with the use of the tool
I know it has a lot of configuration, but we use just the basic tools that are useful for our organization.
Have used them because some people use them to connect to our equipment,but I don't feel confident about it. Specially because of vulnerabilities. We are inside an University campus and all other tools are forbidden.

Do you think LogMeIn Rescue by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Rescue by GoTo's feature set?

Yes

Did LogMeIn Rescue by GoTo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LogMeIn Rescue by GoTo go as expected?

Yes

Would you buy LogMeIn Rescue by GoTo again?

Yes

To give access to people with special abilities.
Before Rescue, we last at least 20 minutes trying to access the screen of a colleague with limited movement (just view it), now we just ask for permission and we are connected in les than 3 minutes.

The file transfer is an amazing tool. Thanks for give us such an easy way to transfer files between machines.

LogMeIn Rescue by GoTo Feature Ratings

Screen sharing
10
File transfer
10
Instant message
6
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

Comments

More Reviews of LogMeIn Rescue by GoTo