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Excellent user interface and customer support!
December 30, 2021

Excellent user interface and customer support!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance

Overall Satisfaction with Rippling

I use Rippling to manage my PTO, sick days, and payroll. It is a user-friendly interface that makes HR stress-free for any company! Also, Rippling's tech support is very responsive and reliable. Rippling makes it easy for my company to manage the day-to-day tedious tasks such as distributing and signing new contracts and time-off requests so that we can spend more time doing what is important.
  • user-friendly interface
  • excellent customer support
  • simplified paycheck breakdown
  • easier site navigation
  • Streamlined workflow
When I had a question about my paycheck, Rippling's response was immediate and appropriate. My customer support representative fully met my needs and gave me a response that I could understand. They were well-equipped to meet my needs and I was not disappointed with the support I received!

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Rippling's user interface is excellent. I think that the site layout is simple and easy to navigate, even for those who are not very tech-savvy.
I think Rippling is very appropriate for larger-sized companies, where payroll, vacation requests, and contracts can get burdensome for the internal teams handling HR work. However, Rippling also works very well for small companies that are just looking to streamline these tasks in order to focus on big-picture things.

Rippling Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated