This was the best software choice we've made!
December 03, 2024

This was the best software choice we've made!

Tarah Sims | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance
  • Learning Management
  • Employee Management

Overall Satisfaction with Rippling

We use Rippling for all HR functions, including payroll, performance management, time keeping, learning management, reporting, and benefits administration. I am the administrator of Rippling for our organization. Rippling has been an excellent tool to process payroll for W-2 employees and 1099 contractors. We had issues prior to Rippling because we used several different programs and software services to complete the necessary HR functions, but it could be confusing having information in various places. Rippling has been a wonderful solution to keep everything in one place for our employees.

Pros

  • Payroll
  • Benefits Administration
  • Performance Management
  • Spend Management
  • Learning Management
  • Onboarding

Cons

  • Reporting could be better with more pre-built reports (i.e. 401k report for payroll)
  • The ACA feature is confusing and could be done differently to make it more user friendly
  • An employee scheduling feature in the Time & Attendance module would be very useful
  • Rippling has streamlined onboarding for new employees and added legitimacy to the onboarding experience
  • Payroll has become easier for our outside accounting firm because of the accounting integration in Rippling
Rippling is easy to use for both the administrator and the employee. I love that Rippling is constantly looking for ways to improve their product. There are numerous integrations with other systems to make the administrative work more automated, thus keeping the admin labor costs to a minimum. We switched to Rippling after using Paylocity and we could not be happier that we made this change!
Rippling has an excellent Support center full of articles that are easily searchable to find solutions to issues. If the articles are not able to help, customers are then able to chat with an associate to fix issues they are experiencing. There is little turnaround time to get a problem fixed and the customer service representatives are very friendly and knowledgeable.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Rippling is intuitive for both the administrators and the employees. It is easy to find information, make employment changes (i.e. pay rate changes, job transfers, etc.), update documents like new employee handbooks, and so much more. I was impressed with the Rippling U courses and how quickly I was able to learn the system after going through those instructional classes.
Rippling is great for organizations with small HR departments. I am a department of one and I was able to implement Rippling by myself with some assistance from Rippling's implementation team. It is great for helping companies keep up with changing employment laws and new trends in HR. Rippling has a solution for almost every HR need.

Rippling Feature Ratings

9.7
Employee demographic data
10
Employment history
8
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.0
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
9
10.0
Tracking of all physical assets
10
7.0
Report builder
10
Pre-built reports
5
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
9.4
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
7
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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