Room for Growth - But Has a Bright Future
December 31, 2025

Room for Growth - But Has a Bright Future

Lauren Hale | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance
  • App Management
  • Rippling PEO

Overall Satisfaction with Rippling

I enjoy most that many functions in my role are all housed in the same platform. This includes payroll, HR, finance and file management operations. Each of these used to function separately in different platforms which would make management and keeping up with software updates difficult.

Pros

  • Consolidate business functions
  • Easy to manage permissions for each
  • Process contractors and employees in one payroll system

Cons

  • Periodically run into software bugs
  • More live trainings on new or complex features
  • Report building is not intuitive
  • Reduced from 3+ platforms to 1
  • Cut payroll processing time by 75% weekly
Previously used OptimumHR which didn't allow processing of global employees or contractors along with my domestic ones. Also didn't have the financial tools built in.
If a non urgent issue, they can be slow to find a resolution. You are usually sent to a general support line for faster responses vs. having one account manager.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

No

Would you buy Rippling again?

Yes

Bugs are not infrequent, and they make UI changes often enough that i'm usually searching for tools I used to know where they were.
As the manager for multiple business functions (HR, Payroll, finance) it is useful for me to have it under one umbrella. If those systems were completely broken out by different departments and needed more customizable functions, it may be less of a perk.

Rippling Feature Ratings

9.8
Employee demographic data
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
8.3
Approval workflow
9
Balance details
6
Annual carry-forward and encashment
10
8.5
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
8
Employee recognition
6
Not Rated
Tracking of all physical assets
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
10
Manager tracking tools
8
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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