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Robin

Robin

Overview

What is Robin?

Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

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Recent Reviews

Robin Review.

8 out of 10
March 27, 2024
We use it to book rooms for general meetings with clients or our colleagues.
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As easy as ABC

10 out of 10
December 02, 2020
Incentivized
After COVID-19 my organization adopted this software to manage and keep track the resources and assignment of workspaces along with shared …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://robinpowered.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $419 per month
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Product Details

What is Robin?

Robin is a workplace management platform that streamlines workplace processes for enhanced in-office productivity. With desk and room booking software, alongside intelligent workplace automation and analytics, the platform empowers employees to reserve anything they need at the office. Since 2014, thousands of global organizations have trusted Robin for sustainable and scalable workplace optimization.

Desk and Room Booking: Desk and room booking, in-office scheduling, wayfinding, analytics, and 24/7 email and chat support. Includes 25 user licenses. Additional licenses available for purchase.

[Optional Add-Ons]

Visitor Management: Offers solutions for both guests and employees. Includes documents and pre-registration, host notifications, badge printing, visitor logs and a native iPad app.

Advanced Analytics: Tailor workplace insights with custom dashboards and reports, an Analytics API and unlimited data exports.

Priority Support: Direct access to expert help, including phone support, quicker response times and support queue priority.

Advanced Authentication and Security Integrations: Simplifies onboarding, adoption and maintenance with SAML SSO and Active Directory syncing, custom roles and permissions, and support for Microsoft Intune.


Robin Features

  • Supported: Desk Booking
  • Supported: Room Booking
  • Supported: Visitor Management
  • Supported: Workplace Analytics
  • Supported: In-office Scheduling

Robin Screenshots

Screenshot of Desk and room booking interface.Screenshot of Room display and mobile app.Screenshot of Workweek scheduling and office activities.Screenshot of Workplace analytics and occupancy data.

Robin Video

How Robin helps companies enable people to do their best work by giving everyone the ability to understand, use, and advance their workplace.

Robin Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Spanish, German, French, French Canadian

Frequently Asked Questions

Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

Robin starts at $419.

Envoy Desks, Skedda, and Condeco by Eptura are common alternatives for Robin.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Robin are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-25 of 32)
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March 27, 2024

Robin Review.

Score 8 out of 10
Vetted Review
Verified User
  • The UI is relatively easy to use.
  • I like that Robin is fully integrated with all our rooms; we can see into different levels, not just our own level.
  • Cancelling out my reservation for the room if I miss the mark on check in.
  • Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Integration for booking (with office technology, schedule, sharing, and email)
  • User-friendly
  • Effective design
  • Organization (booking specific rooms/desks for specific windows of time)
  • The time option being more apparent/prompting to select ASAP when entering site - sometimes I accidentally am looking at desks/meeting rooms for the wrong time/time period because of this and waste time
  • Option to block calendar or not (or make this feature more obvious)
  • Book on behalf of a team more easily, or hand off to someone (book on behalf)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Automated visibility of the office.
  • Real time view of conference rooms.
  • We are able to easily plan teams and book desks beforehand.
  • Alerts on arrival of visitors.
  • There was a time when it had glitches; I wanted to confirm my but got cancelled rather than being confirmed.
  • Clarity for when checking in and checking out.
July 19, 2022

Robin is Fantastic

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Robin shows the floor(s) layout at my building very clearly.
  • Robin shows which areas are booked up and which are available in a very easy to see fashion.
  • Robin makes reserving spaces easy as can be.
  • I have yet to see an area where Robin needs improvement. I think any large company, especially those with multiple floors, should use this software.
Naman Goel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Conference room check-in
  • Automatically updates to the new version when launches
  • Easy to setup
  • Cloud based system requiring no infrastructure
  • Some add-ons and features are overly priced
  • Price for professional version is $1,500 which is expensive
  • No free version available
  • Less used product in the market
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent visualisation of booking space
  • Good ability to group team members for collaborative working
  • Efficient system for the booking of shared workspaces
  • Provides at-a-glance view on office capacity
  • Team working elements are slightly limited in scope
  • It can be challenging to benefit from all collaborative elements when working across multiple teams
  • n/a
December 02, 2020

As easy as ABC

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Management of meeting/conference room
  • Assignment of workspace/desks
  • Maintain history of resource assignments
  • Over the mobile phone sometime it feels difficult to move around the office maps
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Very intuitive UI which is easy to pick up as a new user
  • Well integrated with company people database making invites easy
  • Additional features like analytics are always interesting to check
  • Due to our organisations size can sometimes be a little slow to load
  • Search could be more semantic i.e. room for 3 at 12PM loads such a room instead of just the room name
  • Lacking integrations with video conferencing
November 25, 2020

What I like about Robin

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to find what is available
  • Easy to include colleagues on reservations
  • Reservations can be made days in advance
  • Need alerts for the end of reservations for those who lose track of time
  • Losing my reservation if I forget to check-in is annoying
November 23, 2020

Easy and Quick

Score 10 out of 10
Vetted Review
Verified User
  • Easy and quick to view available spaces
  • Provides information on the capacity and capability of each space
  • Easy to schedule spaces
  • Frustrating that if you forget to manually check in when you enter a meeting space, your reservation gets cancelled.
Josiah Sinanan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease-of-use. So simple and fast to book.
  • Reliable integration with physical space. Never have had any errors with Robin, not even once.
  • Collaboration. Ability to operate independently but also effectively track all other users.
  • I have no suggestions for improvements on Robin at the moment, it works exactly the way it needs to for our organization.
Adam Gallant, FMP, LEED GA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Support - I have personally had great experiences with the sales and implementation folks.
  • Research - I have personally been asked to attend a user focus group to help improve their product.
  • Compatibility- The product can integrate with almost anything you can imagine, but mainly it is easy to connect with Calendaring platforms and occupancy sensor technology.
  • Refinement of new features - space planning module is fairly basic compared to competitors
  • UX/GUI - the interface is clean and simple, but a richer experience is needed in the area of space planning /wayfinding
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Web based - accessible from any device.
  • Easy to either cancel or change scheduling when necessary.
  • Able to schedule out for months in advance for space needed.
  • Not being able to cancel one day if you reserved your days needed as a block.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Keeping the product up to date. Robin uses a method I have yet to see another company use where their iOS application will update without intervention in MDM software or the App Store. Install once and you'll never need to update again.
  • Analytics. Robin has provided us with insight and analytics to the nuances of our organization. This information has helped us with our growth and assisted our team with making data-driven decisions.
  • Slower innovation. Robin was ahead of their time and it's shown in their product. Having used it for the past three years I haven't seen much innovation in the product.
  • At times it can be stressful and unintuitive to use the web UI as an administrator. There are some tasks that are common that take upwards of 3 to 4 clicks to get to, and when you're done saving, you have to go back to the beginning to start over.
March 19, 2020

Great Software!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Tablet displays for each room are a very helpful tool. It's great to quickly see if the room is available, as well as when a room will be available.
  • We've begun implementing the room booting tool, that cancels meetings that people don't check into. This has really helped with rooms being left empty due to canceled meetings and no shows.
  • The Robin status board is also super helpful. As I said earlier, we have them displayed on our TV's so that employees can check before walking to the conference rooms.
  • I've previously run into issues with canceling meetings booked in Robin. Sometimes the event will be canceled, but the room will still appear as booked.
  • The status boards sometimes buffer for a while before displaying, not sure if that's an issue with our wifi or with the software.
  • I find the dashboard for Robin hard to navigate, I think there are too many tabs. It could be simpler.
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