Item: Saba Cloud
Rating: 10
Author: Meghan Conan, M.A.Ed./AET, CSM

Use Cases and Deployment Scope

ASTM uses Saba Cloud to provide our expert training to our customer base located around the world. Saba provides us the ability to customize each company's unique experience to suit their needs while showcasing our extensive catalog of training materials.

Pros and Cons

Saba Analytics for learning are comprehensive and customizable allowing us to view any variety of data we need internally or need to provide to our customers.
Support has been amazing throughout our time with Saba. We have always been able to work quickly with someone to develop a new process or obtain guidance on a new feature.
Saba Cloud delivers training in a clear and modern format, allowing customers to easily access and consume training.
Saba Cloud also provides regular system updated which reflect the needs of their customer base.

It is hard to pinpoint something like this as most items are addressed during their quarterly updates so they are not missing items for long!

Return on Investment

Saba Cloud has allowed us to expand the offerings we have available and to share these with a broader market.

Alternatives Considered

Panopto and Totara LMS

Saba Cloud offered more abilities and better response time to issues and improvements to the platform. We are able to provide a seamless, easy to use, LMS for our customers, which improves the usage of our training program. The user-friendly and customizable homepage has allowed us to make our Saba Cloud uniquely ours!

Support Rating

Support has always been responsive and prompt.

Usability

The interface is easy to use both as an end-user and as a system administrator. In addition, the Saba Community page has assisted me in answering many questions and learning new tips and tricks.

Key Insights

Do you think Saba Cloud delivers good value for the price?

Yes

Are you happy with Saba Cloud's feature set?

Yes

Did Saba Cloud live up to sales and marketing promises?

Yes

Did implementation of Saba Cloud go as expected?

Yes

Would you buy Saba Cloud again?

Yes

Other Software Used

ON24, Articulate 360, Wistia

Likelihood to Recommend

Saba Cloud is a fantastic tool for training, whether internal to your organization or being used by your outside customer base. The continuous updates to the system reflect Saba's ability to listen to their customers needs and to implement their ideas to continually improve their platform. It has been a tremendous boost to our training program.

Saba Cloud - Friendly and Functional!

Modules Used

Overall Satisfaction with Saba Cloud