Topsy Survey
June 20, 2018

Topsy Survey

Dan Perkins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

The on boarding of product for Expense reporting and HR was not very smooth and took sometime to work out the kinks. Currently, we are still learning benefits of these products after 3 years of use
We use Sage Intacct across our entire organization. We also have implemented several outsourced integrations, which help us with expense reporting, HR, payroll and employee time management. Through the use of Sage Intacct, we have been able to centralize our multi-site operation and manage real-time KPI's through various dashboards.

Pros

  • Comprehensive Reports
  • Multiple intergrations
  • Customer Service

Cons

  • Product on boarding. The learning curve is steep.
  • User assignments. Due to sensitivities of who gets access to what, sometimes this requires more administration than what we want to spend time on.
  • Customization of Dashboards. Make this easier and more intuitive.
  • Single source for multi-use streamlines time.
  • Would consider adding plugins if we knew it would also save time and secure history, such as fixed assets.
Yes, compared to what we were doing before, of course we have benefited from financial process automation.
We've not used additional modules other than what we use through the integrated applications we've secured into Intacct.
QuickBooks Online could not handle multiple organizations within the company.
I highly recommend Sage Intacct to any growing company that is looking for a full capacity ERP. In our case, we needed a solution like this to manage and scale our company infrastructure as we grew from one location/campus to four and restructured our management.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
7
Bank reconciliation
8
Expense management
7
Multi-division support
8
Journals and Reconciliations
7
Configurable Accounting
3
Dashboards
7
Standard reports
7
Custom reports
7
Role-based user permissions
8
Single sign-on capability
8

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