Good for mid-size companies
August 17, 2018

Good for mid-size companies

Tanya Mazzolini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is used by our accounting team. It was recommended that we had outgrown our prior financial system and needed a new one. Our technology committee chose Intacct. We use the accounts payable, some accounts receivable, and general ledger. The business problem it addressed for United Way of the Ocoee Region was to allow us to use departments to keep track of all of our funds. Financials are produced from the Intacct system for presentation to management and to the board.

Pros

  • The general ledger is quite robust and flexible if it is set up correctly.
  • The canned trial balance report has been a real game changer for us.
  • The ability to drill down to a transaction straight from an entry in the general ledger is extremely efficient and helpful.

Cons

  • It is IMPERATIVE that the original configuration setup is done correctly or the system will not produce the results you need.
  • Building reports is a bit cumbersome.
  • Understanding Dimensions is an absolute must during the original configuration.
  • Once we got it configured correctly, the general ledger has been a definite upgrade in functionality.
  • The price is still steep for our non-profit so the ROI has not been significant.
  • We are not able to track projects under the different funds. This has been a game changer for us.
We have only integrated our payroll system. Our payroll processor downloads the payroll JE's directly into the general ledger. Not having to enter a very large journal entry has been very helpful. We have not integrated our accounts receivable system because it is a very old system written just for United Ways. It has been easier for us to maintain the accounts receivable as a sub-system and simply enter 1 journal entry a month to record revenue and receipts. Our bookkeeper is very pleased with the bank reconciliation process.
WE have not used any of these additional modules.
When we talked to consultants about integration, the process was going to be VERY expensive and we could not afford it.
Our technology committee (which is made up of volunteers from the community who work in information technology at different companies) chose Intacct as a step up from QuickBooks. Prior to my work at this United Way, I was at a for-profit company that used Lawson, which was bought by Infor. Lawson is for very large companies and would be much too expensive for a mid or small company. Intacct is a nice in-between software as far as capabilities and costs go.
Sage Intacct is good for a mid-size company. It is more powerful and flexible than QuickBooks for companies that have outgrown QuickBooks. It is a bit expensive for a mid-sized non-profit. I wish there were some price breaks for non-profits like SalesForce has. We are very happy with using it for our company, but we can't set up a separate company for a tiny foundation because the annual cost goes way up for every company added. So we have to continue to use QuickBooks for small companies.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
8
Electronic tax filing
9
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
6
Standardized Processes
8
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
5
Standard reports
2
Custom reports
7
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
Not Rated

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