Tremendous Value
Linda Gray | TrustRadius Reviewer
May 02, 2020

Tremendous Value

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sage Intacct

Sage Intacct is being used across our entire organization. This easily allows consolidated financials as well as individual entity reporting. Consolidated reporting is the single biggest business problem Sage Intacct solved for us. Our previous software did not have a good consolidation solution so we had to depend on excel which created a whole set of issues with accuracy and expediency. Now we are able to instantly produce consolidated reports across our organization.
  • User friendly, easy to train new users, intuitive, and time saving in daily processes.
  • Dimensions reporting is a game-changer, allowing much greater flexibility in reporting.
  • Continuously improving product.
  • Purchase Orders system is not as flexible as the other systems.
  • Customer service is difficult. It's all email based, at least 24 hours between responses.
  • Sage Intacct allows our boards much greater trust in data integrity.
  • Drill down feature from reports makes identifying changes across periods easy to identify and make adjustments.
  • Process efficiencies have allowed adding business segments without increasing accounting staff.
We are non-profit and don't use accounts receivable or order management. We have benefitted from the automation of recurring and memorized journal entries, 3rd party system integrations through a journal entry, and prepaid expense month-end recording. These automatons have saved countless accounting hours, which has allowed us to take on additional business units without increasing our accounting personnel.
The transition to Sage Intacct was very smooth with the 3rd party implementation specialist we had (AcctTwo). We worked very closely with them over a 6 month period identifying our needs, our processes, and converting and improving our processes to maximize Intacct's effectiveness.
Sage Intacct has changed the way we report, saved countless man-hours in report preparation, and greatly increased confidence in data integrity. The reporting flexibility due to the dimension-based system has really opened up the data we can track. The ability to easily move between consolidated reports and entity-level reports without having to change modules is a real time saver.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
Not Rated
Cash management
8
Bank reconciliation
8
Expense management
9
Time tracking
Not Rated
Fixed asset management
6
Multi-currency support
Not Rated
Multi-division support
10
Regulations compliance
10
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
9
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
8
Configurable Accounting
Not Rated
Centralized Rules Framework
9
Standardized Processes
9
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
9
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
8
Plug-ins
8
Role-based user permissions
9
Single sign-on capability
9

Using Sage Intacct

Evaluating Sage Intacct and Competitors

Yes - Blackbaud Financial Edge: was not web-based, did not have consolidated reporting so we had to use Excel for reporting. This was cumbersome and allowed for human error, therefore a lack of trust in data integrity. Didn't have any 3rd party integrations or add-ons that were beneficial to us. It did not work well in our multi-entity business model.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Product features - dimension reporting, ease of use, flexibility, seamless multi-entity and consolidation functionality
Would not change, very happy with Intacct.

Using Sage Intacct

New users can be onboarded very quickly with this system. Very user-friendly and intuitive.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Bank Reconciliations
  • Journal entries
  • Reporting
  • Purchase orders.