Sage Intacct for non-manufacturing business associations
Overall Satisfaction with Sage Intacct
We use it as our ERP to track the revenue and expenses for 20 different departments across the whole organization. It allows users to get their reports in real-time and approve invoices electronically, thus saving the company a lot of paper. It is also used to bill our members and pay vendors all within one system.
Pros
- Handles the storage of electronic documents.
- Ease of duplicating and correcting JEs.
- Can handle multiple users in the system at the same time.
Cons
- Reporting: it needs the ability to maintain one report and restrict users to only see specific department information instead of maintaining 20 different reports.
- Workflows: maintaining different workflows for various processes involving the routing of invoice approvals is very time-consuming.
- Building custom reports is difficult and not very intuitive.
- Importing: having to change file formats to CSV is time consuming and prone to errors since CSV doesn't like leading zeroes.
- Senior management likes to ability to see dashboards with KPIs.
- Paperless invoice approval has led to quicker payments and less errors.
- Role-based security ensures that proper controls are in place.
On the accounts payable side, we have been able to make great leaps from a paper filled environment to a paperless one. Capturing the approvals in the system has led to less audit time. As well, having all the documents stored within the system has led to increased visibility for the auditors. Duplicating and correcting JEs is very smooth and easy.
We evaluated both products however Acumatica was more geared towards manufacturing companies that use the inventory module. As we do not keep inventory at our company we found Sage Intacct to be more friendly to nonfinancial users, of which we have 20+ in the system. We also thought the VAR helping us install the system was a better fit as a partner.
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