Item: Sage Intacct
Rating: 7
Author: Phillip Emmerich, CPA

Use Cases and Deployment Scope

We use it as our ERP to track the revenue and expenses for 20 different departments across the whole organization. It allows users to get their reports in real-time and approve invoices electronically, thus saving the company a lot of paper. It is also used to bill our members and pay vendors all within one system.

Pros and Cons

Handles the storage of electronic documents.
Ease of duplicating and correcting JEs.
Can handle multiple users in the system at the same time.

Reporting: it needs the ability to maintain one report and restrict users to only see specific department information instead of maintaining 20 different reports.
Workflows: maintaining different workflows for various processes involving the routing of invoice approvals is very time-consuming.
Building custom reports is difficult and not very intuitive.
Importing: having to change file formats to CSV is time consuming and prone to errors since CSV doesn't like leading zeroes.

Return on Investment

Senior management likes to ability to see dashboards with KPIs.
Paperless invoice approval has led to quicker payments and less errors.
Role-based security ensures that proper controls are in place.

Sage Intacct Automation

On the accounts payable side, we have been able to make great leaps from a paper filled environment to a paperless one. Capturing the approvals in the system has led to less audit time. As well, having all the documents stored within the system has led to increased visibility for the auditors. Duplicating and correcting JEs is very smooth and easy.

Ease of Integration

For the most part, the menus are easy to navigate and once you get the hang of them you are able to gain lots of efficiencies. I was able to learn them quickly enough to teach them to the entire organization. We were also able to contract someone to build an integration for our AR billing, which is very complicated and unique.

Alternatives Considered

Acumatica

We evaluated both products however Acumatica was more geared towards manufacturing companies that use the inventory module. As we do not keep inventory at our company we found Sage Intacct to be more friendly to nonfinancial users, of which we have 20+ in the system. We also thought the VAR helping us install the system was a better fit as a partner.

Likelihood to Recommend

Sage Intacct is well equipped for small to mid-size companies. It is great for having non-financial users in the system with the ability to restrict permissions with ease. It can handle paperless invoice approvals and payment approvals for vendors. The menus are relatively intuitive and once you get the hang of how they interact with each other you are able to problem-solve with ease.

Sage Intacct for non-manufacturing business associations

Overall Satisfaction with Sage Intacct