Why Sage is all the rage
November 06, 2020

Why Sage is all the rage

Tiffany Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is only being used by our finance department for bookkeeping and reporting. We have an integration for AP automation as well. Other staff have view-only access to see information relative to their job duties and decision making responsibilities. The accountant is most involved with the bookkeeping, AP, and reporting/dashboard creation. The CFO is most involved with reviewing the dashboard and reporting information to keep up with our financial position and to give reports/updates to the rest of the organization.
  • Dimensions.
  • General ledger reporting flexibility.
  • Dashboards.
  • Customizable financial reporting.
  • Bank reconciliation - I do not like the forced "matching" layout. I prefer the old layout where I can manually check off items and see real-time adjustments without needing to hit "match".
  • Bill changes - I want to be able to edit more fields for bills in an open period-paid or unpaid-without being forced to do a full reversal or making an additional reclassifying entry to correct a data entry mistake.
  • Vendor ACH information - I want to be able to send an [encrypted] email to a vendor to allow them to input their own bank information into the system that I do not have to see or handle in order to pay via ACH.
  • Ability to manage more workload with fewer employees (savings of 50,000 for salary and benefits per additional employee).
By and large Sage Intacct is user friendly for a trained accounting professional. I wish there was more customization or choice for certain processes (such as bank reconciliations), so that I can handle tasks in a manner that is more fitting for how I wish to perform a task and review for accuracy.
I do not have support directly through Sage Intacct, but rather through a product reseller. At this point, I wish we had made our purchase a different way because it's not as easy to get assistance or make changes to our software and it's applications without being charged for "time" to reach out and discuss matters with our reseller.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

General ledger automation is a huge time-saver, which will only provide more and more benefits as our company grows, and separate departments for accounts payable, accounts receivable, payroll, etc. come into existence. Role based component access is also great for internal controls when dealing with company finances and striving to minimize any opportunities for fraudulent activity.
Sage Intacct is more advanced and easier to navigate and manipulate. The others are made to be more everyday-user friendly whereas I want a system that doesn't "dumb things down" or require input in a bizarre way (recording transactions through a checkbook format). Being able to customize general ledger reports to drill down into detail is a definite advantage as well.
Sage Intacct is well suited for being able to track more information without having to code 100 lines to 100 different general ledger accounts. Being able to capture that same information in 25 lines with 25 different general ledger accounts makes being able to get a better understanding of your financial information easier and less time-consuming.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
7
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
10
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
9
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
8
Custom reports
9
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
10