Sage Intacct: Good at most things
Updated October 14, 2022

Sage Intacct: Good at most things

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Inracct is used across the whole company. It is mostly used for company financials, but our project managers use reports to help run their jobs. The financial part of Intacct works very well. With the new Construction module, the project accounting is much better. We can now do more inside of Intacct and not have to do it in excel.
  • The cash management module is very easy to use and works well. Makes bank reconciliations easy.
  • The Report Center is very nice; there are many standard reports. But the report writer is great, gives you the ability to create reports for what you need.
  • AP and AR modules are also very easy to use. The Manage View feature is very handy to help sort by specific things to make finding entries easy.
  • The Project module needs more functionality. It is basically a data entry area. The schedule of values isn't in Intacct at all. You have no visibility of invoices by project or to be able to tell what invoices on that project are open without going to a different module and running reports. In the Project module, you get very high-level information, but you're not able to get any good detail.
  • Purchase orders cannot be edited/updated after they have been partially converted. This is a big oversight; it is very common to have to add items to a PO, especially for items like freight which is completely unknown at the time of PO creation. You should be able to at very least be able to add new likes to a PO after partial conversion.
  • You should be able to have as many Project Items/cost codes as you want. If you're a project-based company and all projects are completely different, you need to be able to track against many items.
  • It has been a big time saver with having more functionally that our previous QuickBooks
  • The new construction module is starting to save time now the the project contract is loaded into Intacct. The ability to generate invoices off the contact has saved time and cut down on entry errors.
  • Having the ability to attach copies of invoices to our bill entry saves us time looking up old invoices or anything else that is attached to the entry in the system that we weren't able to do before Intacct.
  • The current change order process is a big time consuming process, and it still doesn’t give us what we need. I hear that Sage is working on improving this feature though.
Having the agility to setup automatic recurring entries has saved us time and accuracy. Being able to have anything automated is obviously a big time saver and increases accuracy.
We have used global consolidation, multi-entity, and project accounting modules. The global consolidation and multi-entity have been great. Working with different entities in different currencies can be very confusing, and Intacct has been a big help with making this easier. The project accounting has been somewhat of a letdown, doesn't has enough functionality.
There are many different way to configure the system that make it easier and more efficient for the end user, but you cannot configure the system yourself. You will need a Sage trained implementation person to help with the initial setup.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Intacct is great for the day to day accounting. Where it falls short is in the project tracking. There just isn't enough functionality. It seems like the Project module was just thrown at the last minute. When we have a $30 million project and don't have detailed visibility into all the different budget lines, we could be losing money and not know it.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
Not Rated
Time tracking
Not Rated
Multi-currency support
7
Multi-division support
8
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
8
Dashboards
9
Standard reports
8
Custom reports
9
API for custom integration
8
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
10