Pricey but useful if you aren't looking to do extensive external feeds or request customization/enhancements often.
August 03, 2021

Pricey but useful if you aren't looking to do extensive external feeds or request customization/enhancements often.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is used as the financial accounting system as well as payment processing system. The GL is fed by internally developed systems.

Pros

  • Custom reporting.
  • User-defined fields.
  • User permissions.

Cons

  • Customization of objects.
  • Better API functionality.
  • Pricing is counterproductive. Encourages limiting users in the system and finding external solutions.
  • Allowed us to quickly scale.
  • Slow resolution to API issues or desired enhancements forces creative and compensating controls that are ineffective/inefficient.
As an explosive start-up, the switch to Sage Intacct and benefit of its automation has made it possible for our company to continue growing while allowing our Accounting area growth to level out.
We have not used any of these other modules. As a start-up tech company we often develop our own solutions to these.
A team of Financial System Analysts have been used to configure and be the go-between for Accounting and Internal Developer teams.

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

Extensively more robust and what you'd expect to serve the accounting and reporting needs of a large growing company.
Sage Intacct is well suited if you intend to utilize the functionality built within. Whenever trying to do API integrations we often hit walls.

Sage Intacct Feature Ratings

5.4
Accounts payable
6
Accounts receivable
7
Cash management
8
Bank reconciliation
5
Expense management
5
Time tracking
Not Rated
Fixed asset management
1
Multi-currency support
Not Rated
Multi-division support
4
Regulations compliance
Not Rated
Electronic tax filing
2
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
7
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
6
Standardized Processes
6
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
4.7
Pricing
Not Rated
Order entry
6
Credit card processing
4
End-to-end order visibility
4
Not Rated
Reimbursement management
Not Rated
7.5
Dashboards
Not Rated
Standard reports
8
Custom reports
7
5.0
API for custom integration
5
Plug-ins
5
9.0
Role-based user permissions
9
Single sign-on capability
9

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