Overall good system for simple accounting just wish it could be more fluid like Xero.
October 23, 2024

Overall good system for simple accounting just wish it could be more fluid like Xero.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is used to manage the accounting books for each of our subsidiaries. It has solved the problem of each of them being on one platform to run central reporting rather than having to merge them from multiple other systems. It can partially handle multi-currency needs, too. It has solved the problem with internal recharges using its intercompany matrix.

Pros

  • Good clean TB reporting.
  • Good clean GL reporting.
  • Simple UI.

Cons

  • Weak on credit notes and allocations as not a concept it can handle well.
  • Terrible security measures cannot restrict users to entities correctly. It's global access or nothing at all.
  • Far from being good as an intuitive and clean system like Xero/Quickbooks.
  • Poor product improvements, as recommended by user forums, can take multiple years to have a response.
  • Allowed cross-country support as the team is trained up on one system.
  • It's a very expensive jump from entry-level systems; ROI only exists on the use of add-on integrations and consolidation.
  • Allows the company to scale up without needing additional finance staff.
It is the same as other systems but slower. There is no OCR function to help with AP, so I had to buy an external add-on to help with automation, which is standard functionality in entry-level systems like Xero.
One of the multi-entity solution's biggest weaknesses is its inability to handle revaluations of foreign currency accounts. These need to be manually worked out and posted, which is standard functionality in entry-level systems like Xero/Quickbooks. Dealing with the limitations on multi-entity and consolidation has added more time to our process.
Wish it was built by accountants as its a good system but structurally could have been layered in a different way to get the best configuration. it is easy for admins to manage were possible until the there is a system flaw and security flaw.
One of the multi-entity solution's most significant weaknesses is its inability to handle revaluations of foreign currency accounts. It needs to be manually worked out and posted, which is standard functionality in entry-level systems like Xero/Quickbooks. It has added more time to our process to deal with the limitations on multi-entity and consolidation. IRIS Financials have a better multi-entity structure with easy cross-entity entries.

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

It is a good system for tracking your books, but it misses the mark on so much of its functionality. It is easy to pick up and learn, but it lacks the easy flow of Xero/Quickbooks. It is a good platform for mid-size entities.

Sage Intacct Feature Ratings

8.2
Accounts payable
9
Accounts receivable
9
Cash management
7
Bank reconciliation
8
Expense management
8
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
7
Multi-division support
7
Regulations compliance
8
Electronic tax filing
9
Self-service portal
9
Global Financial Support
8
Intercompany Accounting
8
Journals and Reconciliations
9
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
9
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
8
8.5
API for custom integration
8
Plug-ins
9
8.0
Role-based user permissions
7
Single sign-on capability
9

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented a year ago
    Thank you for your review! We're glad to hear that Sage Intacct has helped centralize your accounting books and support cross-country operations. We appreciate your feedback on credit notes, security measures, and product improvements, and I'll pass these on internally. It's great to know that Sage Intacct has allowed your company to scale up efficiently. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

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